Shop Policies
Hey Happy Day shoppers! Here is some additional information for my shop and what you can expect while shopping at Happy Day Apparel.
RTS refers to Ready To Ship and TAT refers to Turn Around Time.
- All RTS Items have a 3-5 business day shipping time.
- All Pre-Orders will have the TAT noted in the items description usually 4-6weeks or less.
- PROMO CODES OF ANY KIND MUST BE APPLIED DURING CHECKOUT. WE WILL NOT GO BACK AND APPLY DISCOUNT CODES TO ORDER ONCE THEY HAVE BEEN PLACED. NO EXCEPTIONS.
- All sales are final due to us keeping low inventory to be able to provide new arrivals frequently
- If there is a problem with your order or you have any questions, please reach out to me via email: shophappydays@yahoo.com
SHIPPING
We ship through the USPS + UPS with a flat rate of $7.99.
If an order is shipped from Happy Day Apparel to an incorrect address that you as the customer provided, you as the customer will be responsible to repay for reshipping. We WILL NOT assume responsibility for invalid information given by the customer. Happy Day Apparel WILL NOT assume responsibility for lost or stolen packages.
Happy Day Apparel is NOT responsible for:
- Delays with USPS or UPS shipping
- International Duties or Customs Charges
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links:
- UPS Claims Support
- USPS Claims Support
Defective Items: if you believe you received a defective item you must notify us by Email within three days of the delivery confirmation date, otherwise it is considered wear and tear. No exceptions.
Incorrect or Missing Items: If you received your order and there is an item missing OR you received the incorrect item, you must inform us within 3 days of receiving your order.
I placed an order and then I received a refund, what's going on?
Unfortunately, it means that an item in your order is not available or that we found an issue with the item. We will usually send an e-mail alerting you that an item is out of stock or flawed and that you have been refunded.